Remote Support Utility Updated

The updated utility is bundled with Prairie View starting with version 5.5 Update 5.  The following is only relevant for systems running an earlier version of Prairie View.

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The TeamViewer 8 based remote support utility bundled with version 5.0 through 5.5 Update 4 is no longer being supported (see https://community.teamviewer.com/English/discussion/108666/teamviewer-8-end-of-life/p1 for more details).  A new remote support utility based on TeamViewer 12 is now available for download here, or near the bottom of the Previous Releases section on the right side.

The updated remote support utility can be downloaded and run directly, and/or copied/moved to C:\Program Files\Prairie\Prairie View\Utilities\ replacing the deprecated RemoteSupport.exe so that the Help -> Remote Support... menu option works from Prairie View.

5.5 Update 4 Released

This is a maintenance release to resolve some issues found in the latest release.

If you are currently running an earlier version of 5.5, be sure to update to the final version.

If you are currently running version 5.4 or earlier, please contact us about updating your system.

5.5 Update 3 Released

This is a maintenance release to resolve some issues found in the latest release.

If you are currently running an earlier version of 5.5, be sure to update to the final version.

If you are currently running version 5.4 or earlier, please contact us about updating your system.

5.5 Update 2 Released

This is a maintenance release to resolve some issues found in the latest release.

If you are currently running an earlier version of 5.5, be sure to update to the final version.

If you are currently running version 5.4 or earlier, please contact us about updating your system.

5.5 Update 1 Released

This is a maintenance release to resolve some issues found in the latest release.

If you are currently running an earlier version of 5.5, be sure to update to the final version.

If you are currently running version 5.4 or earlier, please contact us about updating your system.

5.5 Final Version Released

Review the release notes to see what has changed.

If you are currently running an earlier version of 5.5, be sure to update to the final version.

If you are currently running version 5.4 or earlier, please contact us about updating your system.

Prairie View Now Available at BrukerSupport.com

Going forward Prairie View software/updates can be downloaded from BrukerSupport.com.  This site will also continue to offer updates.

No login is required to download Prairie View from the Bruker Support site, simply search for Prairie View or find your product line/model and find Prairie View under software.